Testimonials

Experienced Negotiator


"Melissa was able to negotiate the sale of our home to get us $150,000 over asking price, which was unexpected but we were nonetheless thrilled about! She has impressive attention to detail which showed in the staging of the home. She was very transparent and kept my husband and I informed the entire time. Melissa's knowledge of the market, prompt responses and overall great service made it a fantastic experience. She also helped us get a great deal on a new home. I would highly recommend her!"

- Ann & Roger 


Excellent Customer Service


"We used Melissa to purchase our 2nd house and we can't say enough good things about her. She helped us get the winning offer on a house with multiple bids and the house even appraised for a significant amount above our offer! Her communication skills are amazing- she was so good about answering our questions quickly and without hesitation. Her level of customer service is hard to find. If you want an agent that is determined, hardworking and has your best interest in mind, Melissa is your gal."

- Lauren & Tyler 


Highly recommended!


"We reached out to Melissa a few weeks before we wanted to put our house on the market. Melissa did a great job helping us get the house ready, hosting open houses, and highlighting the unique benefits of our home which resulted in several offers over list after the first weekend on the market and closing at $75k over list! She is a skilled negotiator and not only made sure we got a great price but also terms that helped the deal go through smoothly. She was super responsive to all of our questions in the process. Highly recommended!"

- Eric & Ashley 


Melissa was incredible


"Melissa was incredible throughout our entire process of purchasing a house as first time homebuyers. She ensured we understood what to expect, and was always very responsive. From the numerous phone calls and texts, to email exchanges, Melissa was on top of everything from the beginning and always made time for us! When we walked away from the first house we were trying to purchase, she continued to put forth effort to help us find a great alternative that met all of our criteria. Once we found the house we really wanted, she provided great advice that helped us close the deal and purchase the house we wanted. We couldn't be happier for how smooth the negotiations, process, and paperwork went!"

- Daryl & Jessica


Melissa and her team are great!


"Melissa and her team are great! They've sold a house and are selling another two houses for me. They are experienced and knowledgeable in the area and worked quickly to sell my house. Her team is capable, sweet and enjoyable to work with. They ensure that all my needs are met and work very efficiently. I would recommend her and her team to anyone who wants to buy or sell their home."

- Kelley D


Extremely patient


"Melissa was so helpful during our search and home purchase process! She was extremely patient with us during weeks of searching for a home that met all of our "needs" and most of our "wants." There were multiple offers on the home that we now own and she helped to ensure that our bid was successful. She also secured a repair credit for us in a very competitive market! She was available, responsive, easy to talk to, realistic and happy to reach out to anyone who she thought could be helpful. We were unhappy with our initial lender and she came through with someone able to complete our financing on terms better than we'd originally been offered in an amazingly short time frame! We had an extremely tight closing deadline and at the last minute didn't appraise at purchase price due to a missing handrail. Melissa obtained a contractor on the weekend (next day) to come in and install one, and had the home re-appraised in time to meet our closing deadline (all while we were out of town)!"

- Lindsey B


You need to hire Melissa


"Melissa worked tirelessly with us over the last six months to help us find, secure, and close on our dream home. She put in the time and effort to send letters, knock on doors, and scour the listing services for just the right fit. Very few agents would go to those lengths these days! With an on-market opportunity, she had a pre-inspection and contractor meeting lined up for us at the home within 24 hours to help us quickly assess the opportunity and be prepared to submit a strong offer. While we ultimately chose not to pursue that house, both the inspector and the contractor stayed committed to helping us on an off-market opportunity based on their relationship with Melissa. She, of course, stayed committed to seeing our purchase through, as well, and handled the contract negotiations and execution perfectly. Her impeccable attention to detail even caught a $9,000 error the title company made! Melissa is dedicated to every client, readily available via email, phone, or text, and she is just an all-around nice person you enjoy spending time with. Yes, there are plenty of online resources out there to get real estate information, but you need to hire Melissa Waller to really get what you want for one of the largest purchases you and your family will ever make."

- Julie & Casey 


Melissa differed drastically from other agents


"Melissa differed drastically from former agents I have worked with in that she went the extra mile to knock on doors to market and spread the word for my home sale, hired cleaning crews, landscaping and staging amongst others to help my home really shine, and even reached out to qualified agents in other states to help me buy my next home! I would recommend her as I feel she is a real asset!"
 
- Jana H


Meets all of my wishes and expectations


"Melissa has been helping me while I am in the process of buying my first home. She is so patient with all of my questions. I am so grateful I found an agent I connect with who is working so hard to find something that meets all of my wishes and expectations. I can relax and enjoy this experience knowing she is looking out for my best interest."

- Jessica V


Fantastic experience


"Melissa is very responsive and was a real trooper as we took her all over Seattle and the Eastside to view possible homes. Melissa and her partner searched for off-market homes for us to see in addition to regular listings, when we were in a jam to find a new home. They were also great when it came time to negotiate - they got more than we asked for. On top of it all, she's very easy to work with. I definitely recommend reaching out to her."

- Carolynn & Peter


Nordstrom-level customer service!


If you are thinking about selling or buying a home call Melissa Waller FIRST! Her strategy and marketing skills in selling our home got us $52,000 above our asking price. Her negotiating skills were able to get us rent back for ten days for FREE. Her organizational skills in reviewing qualified buyers and their bids was concise and easy to understand. Her sense of urgency and attention to detail from start to beyond closing is unmatched. Her customer service surpasses anything that Nordstrom has ever produced.
 
-Brad and Noelle 
 


Worked Tirelessly


When I decided to sell my home, I had a lot of questions. Melissa patiently explained the process and contacted me often to check in and assure that I stayed in the know. When we met, I chose the time and location. She worked tirelessly and got me a great price.
 
-Jane C
 


The one to call


Melissa Waller is the one to call if you have real estate needs! She helped get us $16,000 above our asking price and her expertise helped us with buying another house at the asking price, now that's incredible. Her sense of urgency and attention to detail from start to beyond closing is unmatched. Her customer service surpasses anything we have ever experience. Thanks Melissa for all your effort to sell and buy a house for my parents at the same time.
 
-Ricky G
 


Blown Away by Her!


Recently, we sold a house in Klahanie (Issaquah/Sammamish) with Melissa and what can I say but to say "Wow, I am blown away by her". We took a long time to decide on the agent that can represent us because we had some good and not-so-good agents in the past, and we knew how painful it is to work with "not-so-good" ones. And I am soooo glad that I decided to go with her. She is not only insightful on the market including Klahanie area, but was very engaging and encouraging to advise us on what is the right things to do for my house. She was not afraid to stand up for our interest when we are dealing with contractors and other parties, and she always had our interest in forefront rather than her own. She helped so much on getting the house ready and be the real Single-Point-Of-Contact for all matters on this sale. She is very professional, knowledgeable, reliable, attentive, responsive and always available. (I often get her response within matter of minutes even if it is very late at night.) I am highly recommending her to all my friends and I also recommend her for anyone who is looking for a long-term real-estate partner that you can trust.
 
-Chris J
 


Professional and Competent


It's easy to underestimate Melissa Waller. She looks like a cheerleader, absolutely lovely. But don't be fooled. There's an excellent brain beneath. She has skills in manipulating a market that befuddles many. She went through our house with a practiced eye, arranged our photos, including using a drone! She sold the house for $50,000 over the asking price! Did I mention it took her all of TWO days to do this. Then on to buying a new house. She guided us through one disappointing choice, only to find an even better house. She fought, using a lot of knowledge, for us to get the house. Somehow she beat out two offers, including a cash offer. She answered every question and always listened. Three transactions in total brought on by this very professional and competent real estate agent.
 
-Sandy & Mike


We landed it!


We had a great experience with Melissa. She spelled out exactly what we should do to land our dream house, knowing multiple offers were being made, and we landed it! She is prompt, responsive and not too pushy; and also knows the contract paperwork really well. Highly recommend!
 
- Brian and Natalie 


Trusted Advisor


Melissa recently shepherded us through the process of purchasing our new home. Melissa is not only an expert on all things related to the Greater Seattle real estate market, but she also consistently demonstrates an unparalleled degree of empathy and caring for her clients. She's helped us through a particularly challenging move during COVID and has been able to provide us peace of mind during our purchase. If you're looking for a trusted advisor in your home search, look no further.
 
-- Christian and Maggie 


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